Privacy Policy

1. Who We Are

Propel AI Marketing ("we", "us", "our") is a digital marketing agency based in Wilmslow, Cheshire, United Kingdom. We provide AI visibility, SEO, and digital marketing services to businesses. Our registered address is South Oak Lane, Wilmslow, Cheshire SK9 6AT. You can contact us at [email protected].

2. What Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and business details submitted via our contact or audit request forms
• Information about your business, website, and marketing goals
• Communications you send to us by email or through our website

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages, via standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Send you your free AI Visibility Report and related follow-up communications
• Improve our website and services
• Comply with legal obligations

We will only contact you for marketing purposes if you have given us your consent to do so. You can withdraw consent at any time by emailing us or clicking unsubscribe in any email we send.

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases: your consent (for marketing communications); performance of a contract (to deliver services you have requested); and our legitimate interests (to respond to enquiries and improve our services).

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services (such as email delivery services), subject to confidentiality agreements. We may also disclose information where required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years. You may request deletion of your data at any time.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict processing of your data
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please email [email protected].

8. Cookies

Our website uses essential cookies to ensure the site functions correctly. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser. For more information, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or write to us at South Oak Lane, Wilmslow, Cheshire SK9 6AT, United Kingdom.